Terms and Conditions - Gardeners Ruislip
Welcome to Gardeners Ruislip. Please read these Terms and Conditions carefully before using our services. By accessing or using our services, you agree to be bound by these terms.
1. Introduction
These terms govern the provision of gardening services by Gardeners Ruislip. They outline the rights and responsibilities of both the service provider and the client.
2. Services Offered
Gardeners Ruislip offers a range of gardening services, including but not limited to lawn mowing, hedge trimming, garden design, planting, and maintenance. Specific services and their descriptions are detailed on our service pages.
2.1 Service Availability
Services are available based on weather conditions and seasonal requirements. We reserve the right to modify the availability of services at our discretion.
3. Booking and Scheduling
Clients can book services through our online platform or by contacting our customer service team. Appointments are subject to availability and confirmation.
- Booking Confirmation: A confirmation email will be sent upon successful booking.
- Rescheduling: Requests to reschedule must be made at least 24 hours in advance.
- Cancellation: Cancellations made within 24 hours of the scheduled service may incur a fee.
4. Payment Terms
Payment for services must be made upon completion unless otherwise agreed upon. We accept various payment methods, including credit cards, debit cards, and bank transfers.
4.1 Pricing
All prices are listed in GBP and are subject to change without prior notice. Discounts and special offers may apply as advertised.
4.2 Invoices
Invoices will be sent electronically and must be paid within 14 days of receipt. Late payments may incur interest charges as specified in the invoice.
5. Client Responsibilities
Clients are expected to provide accurate information regarding the site and any specific requirements. Failure to do so may affect the quality and timeliness of the services provided.
- Access to Property: Clients must ensure that our team has access to the property during the scheduled service time.
- Utilities: Necessary utilities, such as water and electricity, should be accessible for the duration of the service.
6. Service Provider Responsibilities
Gardeners Ruislip is committed to delivering high-quality services in a professional manner. Our team will adhere to industry standards and best practices to ensure client satisfaction.
6.1 Quality Assurance
We implement quality control measures to monitor the performance and reliability of our services. Feedback from clients is encouraged to help us improve continually.
6.2 Insurance
Gardeners Ruislip maintains appropriate insurance coverage to protect both our team and the client's property during service operations.
7. Liability
While we strive to prevent any damage or loss, Gardeners Ruislip is not liable for indirect or consequential damages arising from the use of our services. Our liability is limited to the value of the services provided.
7.1 Damages
In the unlikely event of damage to property, clients must report it within 24 hours of service completion. We will assess and address any legitimate claims promptly.
8. Privacy Policy
Client information is collected and used in accordance with our Privacy Policy. We ensure that personal data is handled securely and is not shared with third parties without consent, except as required by law.
9. Termination of Services
Either party may terminate the service agreement with written notice if there is a breach of these terms. Termination does not affect any rights or obligations accrued before the termination date.
10. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts.
11. Amendments
Gardeners Ruislip reserves the right to amend these terms and conditions at any time. Clients will be notified of significant changes, and continued use of our services constitutes acceptance of the new terms.
11.1 Notification of Changes
Amendments will be communicated via email or through our website. It is the client’s responsibility to review the terms periodically for updates.
12. Force Majeure
Gardeners Ruislip is not liable for any failure to perform its obligations under these terms due to circumstances beyond our reasonable control, including natural disasters, war, or other unforeseen events.
13. Severability
If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remainder of the terms will remain in full force and effect.
14. Entire Agreement
These terms constitute the entire agreement between Gardeners Ruislip and the client regarding the use of our services, superseding all prior agreements or understandings.
15. Acceptance
By engaging with Gardeners Ruislip, clients acknowledge that they have read, understood, and agree to be bound by these Terms and Conditions.